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Terms

Terms and Agreements

• All animals will be guaranteed healthy, feeding and properly sexed, unless otherwise stated.
• If for any reason you are not happy with the animal(s) received, you must notify us within 48 hrs of receiving shipment. We will not be held responsible for shipments not picked up within two hours of your airport receiving the package, unless otherwise agreed upon.
• In addition, if an animal is dead upon arrival, you must file a claim with the airport immediately. A photocopy of this claim must be sent to me. If an animal is received dead, it will be replaced if, and only if, the customer fulfils his part of the agreement. If a replacement cannot be provided, you will receive a refund in full. We may also ask for photos of the deceased animal, or to have it returned at our cost.

Deposits and Reservations
• All animals are sold on a first come first serve basis, you may however reserve an animal with a 25% (non refundable) deposit. If at anytime we can not provide you with the animal(s) you have reserved, your deposit will be promptly refunded.
• No animal(s) is/are considered sold until the deposit is received.
• All deposits are made on a non-refundable basis. There are no exceptions, aside from an instance where we can no longer provide the animal.
• Generally, buyers have a total of 30 days subsequent to the deposit to remit the balance owing. This is to be expected unless otherwise agreed upon. Failure to comply with this agreement will result in the forfeit of the deposit. There are no exceptions.
• Generally, deposits are 25% of the total cost of the animal(s) being purchased.

Payment 
• Payment must be received in full before any animal can be shipped, including freight costs and fees.
• All animals will be shipped to your nearest airport (live arrival guarantee.)
• Finally, we will not guarantee heterozygous animals on any morph unless you are the original purchaser of the animal, or it is micro-chipped. To avoid any tribulations, protect yourself and only buy direct.

Shipping
• Payment must be received in full before any animal can be shipped.
• All animals will be shipped to your nearest airport (live arrival guarantee.)


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